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InterGrid Service Introduction

Current distance communication technologies that support video and data sharing can be characterized as costly, complex, unreliable, low quality, proprietary and inflexible. Additionally, they are not able to facilitate collaboration with essential sources and formats of information. All professionals, particularly medical practitioners, educators and researchers need a simple, reliable, cost effective and globally accessible means of distributing and sharing information of any kind. More importantly this capability must be secure, real-time and available at anytime particularly during a crisis.

Engineered to solve these problems, the InterGrid service provides its users with a reliable, cost effective and powerful suite of easy to use real-time group communication and collaboration tools. The InterGrid service funds an advanced research and development effort to establish a new standard for distance communication and collaboration. The ultimate goal is to provide a communication technology robust enough to facilitate bioterrorism defense and medical crisis management.

The initial service offering provides the ability to deliver video at 30 frames per second globally over the public Internet with greater reliability and half of the latency of any existing video conferencing technology. This is done without any proprietary hardware anywhere on the network. Even more significant is the ability to collaborate at the same time in real-time using high-resolution imagery, digitally recorded video and virtual reality scenes. This is done without compromising the quality or performance of the real-time voice and video streams.

InterGrid represents a viable cost effective means for any organization to deliver an innumerable number of services like distance learning, continuing education, remote consultation, work-at-home, tele-mentoring and remote management to name just a few. From their respective desks or from any location with Internet access a community of users, regardless of the distance they are separated, can communicate in real-time while sharing the richest possible range of information necessary to do their jobs effectively.

Initial Service Summary

    Desktop Video Conferencing:
  • High quality, ultra low latency audio and video
  • Point-to-point and multi-point conferencing
  • Unlimited usage on demand
  • Global access over the public Internet
  • Uses commercial non-proprietary hardware
  • IP based (Ethernet, xDSL, Cable, T1, Frame Relay, ISDN, wireless, satellite, etc.)
    Real-Time Remote Collaboration:
  • File sharing: audio, video, virtual reality, hi-resolution imagery files
  • Remote presentation authoring and delivery
  • Interactive services: polling, voting, surveys, quizzes, exams, etc.
  • Integrated contact management, scheduling and instant messaging

Documents

The following Adobe Acrobat PDF documents are available through your web browser of choice:

Customer Proposal (Includes Service Pricing):
      Education and Not-for-Profits: http://www.som.tulane.edu/oit/documents/Proposal_E.PDF
      Commercial and Government: http://www.som.tulane.edu/oit/documents/Proposal_C.PDF

Service Agreement: http://www.som.tulane.edu/oit/documents/Service.PDF

Computer Configurations: http://www.som.tulane.edu/oit/documents/Config.PDF

Cameras, Microphones, Speakers, etc.: http://www.som.tulane.edu/oit/documents/Kits.PDF

Network Perspective: http://www.som.tulane.edu/oit/documents/Network.PDF

Firewall Summary: http://www.som.tulane.edu/oit/documents/Firewall.PDF

Vision Statement: http://www.som.tulane.edu/oit/documents/InterGrid.PDF

Availability

The InterGrid service will initially be made available to a select group of users to validate and tune the full potential of this advanced approach to real-time communication and collaboration.

The service will be made available to an unlimited number of users internationally before December 2002 under "pay what you use" pricing.

A premium service offering will be provided for health service organizations, local, state and federal government agencies to facilitate bioterrorism defense and medical crisis management. The premium service will include service level agreements, redundancy and security required for sustained communications during a crisis.

Getting Started

  1. Download, execute and mail the "Customer Proposal" and "Service Agreement" documents.
  2. Order or assemble the necessary hardware (computers, cameras, microphones, speakers, etc.).
  3. An InterGrid service representative will contact you to schedule installation and training.